Mail-In Repair Service
Looking to mail in your device for a repair? Contact us first for shipping instructions
Prices Starting At…
The prices below include return shipping via USPS Priority Mail. Roach infested consoles are generally not accepted. May require additional charge for cleaning.
Charge Port - $80
USB Type-C charging port replacement for your Nintendo Switch. Flash a light into the charging port to see if any pins are bent or out of place.
M92T36 IC - $100
M92T36 is the most common IC chip failure caused by 3rd party docks and unapproved chargers. Failure of this IC chip may cause no power and no display
PI3USB IC Chip - $90
The PI3USB IC chip causes no audio / video. The symptoms of this chip failure are very similar to M92T36 failure.
Screen Repair - $100
Need a new LCD or touchscreen? Get it fixed for a flat fee.
Other
There can be many more issues with your Switch that is not listed here. We have listed the most common and difficult repairs to do at home. If you are not comfortable opening up your device, please send us a message with your issue and we will get back to you with a price estimate.
HDMI Port - $90
HDMI port replacement for all models of the PS4. This is the most common problem with the original PS4 but it still happens on the Slim and the Pro.
Overheating - $70
Simply, it is usually just cleaning and thermal paste change. We will take it fully apart and even clean your Blu-ray drive rollers. We use Arctic MX-4 as the thermal paste.
Blu-ray Drive
Having issues with your drive? We will fix issues of games not reading, no power to drive, object stuck inside, whatever it is.
Other
If your repair isn’t listed here, please contact us for a quote.
HDMI Port - $90
HDMI port repair for all models. Xbox One original, S, or X.
HDMI Retimer IC - $100
The symptoms of a bad HDMI retimer IC chip is similar to a bad hard drive. A retimer IC can cause black screen or no signal. Most common on the Xbox One X but it happens on the S model as well.
Overheating - $70
Simply, it is usually just cleaning and thermal paste change. We will take it fully apart and apply Arctic MX-4 thermal paste.
Power Repair $100
Repair no-power issues. Common on Xbox One S.
Other
If your repair isn’t listed here, please contact us for a quote.
How It Works
Please view the steps below to better understand our procedures
Get an Estimate
If you know what’s wrong with your device, we may be able to give you an exact price of repair before you even send it in. Even if you don’t, we’ll ask you a few questions to try and narrow down the possibilities
Send Your Device
If you are satisfied with the estimate and would like to proceed, please send us your device. Make sure to use enough padding around your system so it doesn’t get damaged during shipping
Wait To Hear From Us
Once you have shipped out your item, all you can do is wait. We will update you once we receive your item and give you a proper diagnosis of what we found. Once the repair is finished, we’ll send you an invoice and ship out your item back to you
What is the best way to ship?
USPS Priority Mail is the recommended shipping method. For Nintendo Switch or small devices, it can fit easily in a small, flat-rate box. For larger items like Playstation 4 or Xbox One, it should fit inside of a medium flat-rate box.
I'm not sure what's wrong with my device
If you’re unsure what’s wrong with your device, send us a message with your symptoms. We’ll try to help you diagnose the issue via e-mail.
How long does the repair take?
Most of the common problems are fixed the same day. Depending on the USPS shipment schedule, we may even be able to ship it back out to you the day we receive it.
Is there warranty?
Yes! Most repairs come with our standard 6-month warranty. Some items like joystick repairs are a 3-month warranty since they are considered a wear-and-tear item.
What do I need to send?
You only need to send the system itself. No power cables, controllers, or accessories. It increases the weight and may even cost more to ship. Some uncommon repairs may require accessories but we’ll let you know if we need them.
Can I drop off?
We have two locations partnered up with us to accept drop-offs in the Los Angeles County area. If you are requesting a drop-off, contact us so we can arrange an appointment.
What happens when a device is unrepairable?
If your device is deemed unrepairable, you will still be responsible for the return shipping cost. We won’t charge you a diagnostic fee or anything, just the shipping cost.